Last Updated: September 2026
Gemme Verdi respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, create an account, visit our retail location, sign up for promotional communications, or otherwise interact with Gemme Verdi.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. AGE REQUIREMENTS
Gemme Verdi operates as a cannabis retailer in California. Our cannabis products and services are intended only for individuals legally permitted to purchase cannabis under California law.
Adult-use customers must be at least 21 years old. Qualified medicinal cannabis customers may be eligible to purchase cannabis beginning at age 18, subject to applicable California requirements.
We may request or verify government-issued identification and other information necessary to confirm your identity, age, and eligibility to purchase cannabis.
2. INFORMATION WE COLLECT
Depending on how you interact with Gemme Verdi, we may collect the following categories of personal information.
Contact and Account Information
This may include:
- Name
- Email address
- Telephone number
- Account information
- Customer identifiers
- Communication preferences
Age and Identity Verification Information
We may collect or process information necessary to verify your age, identity, and eligibility to purchase cannabis, including:
- Date of birth
- Age
- Government-issued identification information
- Medical cannabis documentation, when applicable
- Verification status or related information
Some verification activities may be performed through third-party service providers.
Order and Transaction Information
When you shop with Gemme Verdi, we may collect information including:
- Products purchased
- Products added to your cart
- Order history
- Transaction amounts
- Discounts and promotional offers used
- Loyalty or rewards activity
- Pickup information
- Refunds, credits, and transaction records
Payment Information
Payment information may be processed by Gemme Verdi or third-party payment service providers depending on the payment method you select.
We may receive transaction details and limited payment-related information. When payment information is processed directly by a third-party provider, Gemme Verdi may not receive or retain your complete financial account or card information.
Website and Device Information
When you use our website, we and our service providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Device identifiers
- Pages viewed
- Referring website
- Date and time of access
- Website interactions
- Cookie and similar technology information
Communications
We may collect information you provide when communicating with Gemme Verdi through email, telephone, text message, website forms, customer service, promotions, reviews, or other communications.
3. HOW WE USE YOUR INFORMATION
Gemme Verdi may use personal information to:
- Process and fulfill in-store and pickup orders;
- Create and maintain customer accounts;
- Verify age, identity, and eligibility to purchase cannabis;
- Process transactions and payments;
- Provide customer service;
- Communicate about orders;
- Operate loyalty and promotional programs;
- Send promotional emails and text messages when permitted;
- Provide relevant offers and promotions;
- Improve our website, products, menu, and customer experience;
- Measure website and marketing performance;
- Detect and prevent fraud, abuse, or unauthorized activity;
- Protect the security of our customers, employees, website, and systems;
- Maintain transaction and business records;
- Comply with California cannabis laws and regulations;
- Respond to lawful governmental, regulatory, or legal requests; and
- Establish, exercise, or defend legal claims.
4. COOKIES AND ONLINE TRACKING
Gemme Verdi and our service providers may use cookies, pixels, analytics tools, tags, and similar technologies to operate and improve our website.
These technologies may be used to:
- Maintain website functionality;
- Remember preferences;
- Understand how visitors use our website;
- Measure website traffic;
- Evaluate advertising and promotional campaigns;
- Improve security and prevent fraud; and
- Personalize certain website experiences.
Some third-party advertising or analytics technologies may collect information about activity across different websites or services.
Where required by California law, Gemme Verdi provides applicable choices concerning the sale or sharing of personal information associated with these technologies.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers, contractors, and companies that assist Gemme Verdi with operating our business, including providers of:
- Cannabis point-of-sale and ordering technology;
- Website hosting and e-commerce services;
- Payment processing;
- Age and identity verification;
- Email and SMS communications;
- Customer relationship management;
- Loyalty and rewards programs;
- Website analytics;
- Advertising and marketing;
- Fraud prevention and cybersecurity;
- Accounting and business operations; and
- Legal and professional services.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, licensing requirements, or lawful requests from government agencies or cannabis regulators.
Information may also be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.
6. SALE OR SHARING OF PERSONAL INFORMATION
Gemme Verdi does not sell personal information for money.
However, certain uses of cookies, analytics, advertising technologies, or similar services may constitute a “sale” or “sharing” of personal information under California law even when Gemme Verdi does not receive money in exchange.
Where applicable, California consumers have the right to opt out of the sale or sharing of their personal information.
If Gemme Verdi engages in activities considered a sale or sharing under California law, applicable consumers may exercise this right through a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” option made available on our website.
Where required, Gemme Verdi will also recognize applicable browser-based opt-out preference signals, including Global Privacy Control.
7. SENSITIVE PERSONAL INFORMATION
Certain information processed by Gemme Verdi may qualify as sensitive personal information under California law, including certain government identification information or account credentials.
We use sensitive personal information only as reasonably necessary to provide our services, verify identity and eligibility, maintain security, prevent fraud, comply with applicable laws and regulations, and perform other legally permitted activities.
Where California law provides a right to limit certain uses or disclosures of sensitive personal information, Gemme Verdi will provide an appropriate method for exercising that right.
8. CALIFORNIA PRIVACY RIGHTS
California residents may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), when those laws apply to Gemme Verdi and the personal information involved.
Subject to applicable exceptions, these rights may include:
Right to Know and Access
You may request information about personal information Gemme Verdi has collected about you, including applicable categories, sources, business purposes, recipients, and specific pieces of personal information.
Right to Delete
You may request deletion of certain personal information Gemme Verdi has collected from you, subject to applicable legal, regulatory, security, transaction-record, and other exceptions.
Right to Correct
You may request correction of inaccurate personal information maintained by Gemme Verdi.
Right to Opt Out of Sale or Sharing
Where applicable, you may direct Gemme Verdi not to sell or share your personal information as those terms are defined under California law.
Right to Limit Use or Disclosure of Sensitive Personal Information
Where applicable, you may request limitations on certain uses or disclosures of sensitive personal information.
Right to Non-Discrimination
Gemme Verdi will not unlawfully discriminate against you for exercising an applicable California privacy right.
9. EMAIL AND SMS MARKETING
Customers may choose to receive promotional emails or text messages from Gemme Verdi regarding products, promotions, discounts, special events, store information, or other marketing communications.
You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email.
You may opt out of promotional text messages by replying STOP or following the opt-out instructions contained in the message.
Opting out of promotional communications does not necessarily prevent Gemme Verdi from sending transactional or service-related communications regarding orders, accounts, security, or other non-promotional matters.
10. DATA RETENTION
Gemme Verdi retains personal information for as long as reasonably necessary for the purposes for which it was collected and as required or permitted by applicable law.
Retention periods may depend on the type of information and may take into consideration:
- Cannabis regulatory requirements;
- Transaction and accounting requirements;
- Tax obligations;
- Fraud and security prevention;
- Customer service needs;
- Dispute resolution; and
- Legal and regulatory obligations.
Certain transaction or compliance records may therefore be retained even after a deletion request where retention is required or permitted by law.
11. DATA SECURITY
Gemme Verdi uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no website, network, electronic transmission, or electronic storage system can be guaranteed to be completely secure. Gemme Verdi therefore cannot guarantee absolute security of information transmitted or stored electronically.
12. CHILDREN’S PRIVACY
Gemme Verdi’s cannabis products and services are not intended for children.
We do not knowingly offer cannabis products or services to individuals who do not meet applicable California age requirements.
If we become aware that personal information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address that information.
13. THIRD-PARTY SERVICES
Our website and services may contain links to or integrations with third-party websites, applications, payment processors, ordering systems, analytics providers, social media services, or other platforms.
These third parties may maintain their own privacy practices and policies. Gemme Verdi is not responsible for the independent privacy practices of third-party websites or services.
We encourage customers to review the privacy policies of third-party services they choose to use.
14. CANNABIS REGULATORY COMPLIANCE
Because Gemme Verdi operates in California’s regulated cannabis industry, certain customer, transaction, inventory, identification, or other information may be collected, maintained, processed, or disclosed as necessary to comply with applicable cannabis laws, regulations, licensing requirements, tax requirements, and lawful requests from regulatory or governmental authorities.
Nothing in this Privacy Policy prevents Gemme Verdi from retaining or disclosing information when reasonably necessary to comply with applicable law or regulatory requirements.
15. CHANGES TO THIS PRIVACY POLICY
Gemme Verdi may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements without notice to you, however, not in the manner that materially alters the use of user’s personal information as promised at the time it was collected unless required by law.
When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of this page.
16. CONTACT GEMME VERDI
For questions regarding this Privacy Policy or Gemme Verdi’s privacy practices, please contact:
Gemme Verdi
San Francisco, California
Website: https://www.gemmeverdi.com/
Email: support@gemmeverdi.com
Phone: (415) 590-7538